Articles

My domain is locked with my current provider, what can I do?

Registrars may ‘lock’ domain names to prevent unauthorised changes from being made to the...
How can I create a subdomain?

To create a subdomain: Log in to https://www.startcp.com Head to Manage Hosting ->...
How can I tell if DNS has propagated for me?

If you're unsure whether DNS has fully propagated for you, you should check the IP address your...
Where can I view the nameservers of a domain?

If you manage your domain name with StartCP and have access to it via www.startcp.com you can...
How do I configure G Suite (formerly Google Apps)?

Our control panel allows automatic configuration of DNS Records to configure your domain name for...
What does FQDN mean?

FQDN stands for Fully Qualified Domain Name. It refers to a complete domain name consisting of...
How do I obtain the authorization code/EPP code for my domain?

If you intend to transfer your GTLD domain elsewhere, you'll need its authorization/EPP code. The...
What is domain propagation?

DNS propagation defines the process of updating information across the internet. There are two...
What is a nameserver?

A nameserver manages a directory of domains that match specific IP addresses, like a phonebook:...
Are there any restrictions or rules on the domain name I can choose to register?

The restrictions imposed on domains vary depending on what extension you are registering and...
My www.domin.com doesn't work, but domain.com works fine (or vice-versa) - what's up?

If you get this behaviour after a recent update to your website or a newly-created package,...
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?

When setting up Google Search Console you will be asked to verify your domain. A recommended...
How do I add custom DNS before I use your nameservers?

As standard, any new package that is created or migrated into us gets given our default DNS....
How do I setup a domain redirect?

You can setup a domain redirect in a couple of ways. We’ll outline these below: Using the...