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By default, Windows Server hides application errors from your website. You can override this by...
Which PHP functions are disabled on your WordPress platform?Our WordPress platform has been specifically designed to offer the best security, performance and...
Can I use parent paths in Classic ASP?ASP Parent Paths are disabled on our platform. As a result, Classic ASP scripts using “../”...
Is ionCube PHP Loader installed?The availability of ionCube can differ between our different platforms and PHP versions. Linux:...
How do I change PHP version?As standard, we run PHP 7+. If you wish to switch version, head to www.startcp.com > Manage...
Why is MySQL support missing from the PHP installation?Our web servers run PHP 7+ as standard. In this version of PHP the MySQL module has been replaced...
Why is my website not able to send mail?A common reason for this relates to the address not matching your site domain. To help improve...
Can I change my website's PHP configuration?Yes, you can. This is available via the Manage Hosting > Select Package > PHP...
